
Case Studies in
Workforce innovation
Since 2011 NYACH has launched several workforce initiatives to respond to how healthcare work was changing—or needed to change—on the ground.
These collaborative, evidence-based initiatives resulted in meaningful interventions and lessons learned in a range of healthcare occupations and subsectors.
Read the following case studies to learn more about what NYACH does and how we work.
Homecare Jobs
Investing in job quality improvements for the more than 300,000 unsung heroes of the local healthcare system
Certified Recovery Peer Advocate
Standardizing peer work competencies and training to ensure the sustained integration of an emerging occupation
Health Coach
Upskilling workers in busy primary care offices to help realize valuable patient engagement and population health goals
Bilingual Medical Assistant
Defining new skills and training for coordinated, culturally-competent care
Tomorrow’s Healthcare Workforce
Using work-based learning to introduce high school students to careers that will sustain the future healthcare economy